Privacy Policy

At The Aeternus Agency, protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.Aeternusagency.com), use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, address, phone number, email address, date of birth, and other relevant details.
Health Information: Medical history, conditions, treatments, and health insurance details.
Financial Information: Payment card details, bank account information, income, and other financial details required to facilitate insurance services.
Digital Information: IP address, browser type, device information, and browsing behavior through cookies or similar technologies.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

To provide, manage, and improve our services, including processing applications and claims.
To communicate with you regarding policy updates, renewals, or any services you request.
To ensure compliance with legal requirements and industry standards.
To protect against fraud or unauthorized activities.
For marketing purposes, with your consent, such as offering additional services or policy updates.

3. Sharing Your Information

We may share your personal information with third parties, only in the following cases:

With Your Consent: We may share information with third parties if you give us explicit permission.
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors, insurers, or claim adjusters.
Legal Requirements: If required by law or in response to a valid legal request, we may disclose your information to government authorities, courts, or law enforcement.

We do not sell or rent your personal information to any third parties.

4. Data Protection and Security

The Aeternus Agency takes reasonable security measures to protect your personal data. We use a combination of physical, electronic, and procedural safeguards to protect against unauthorized access, loss, or misuse of your data.

However, no security measure is completely foolproof. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You have the right to request the correction of inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your data in a format suitable for transfer to another service provider.
Opt-Out: You can opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track your interaction with our website. These tools help us understand your preferences and improve our services.

You can control your cookie preferences in your browser settings. However, disabling cookies may affect your experience on our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated. Please review this Policy periodically to stay informed about how we protect your data.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

The Aeternus Agency
Phone: 407-900-3393
Email: Contact@aeternusagency.com
Website: www.Aeternusagency.com